Service Flow

Please inquire about your requests for services (Family Tree Journey, People-Finding Journey) region, budget, time and duration, number of people, travel theme, special requirements, etc.

Please be as detailed as possible so that we can tailor your trip to your specific needs.

If you are in a hurry or directly, we can also take your request by phone.

Our staff will prepare a service plan according to your request and make a proposal.
In some cases, our staff may ask for further details and propose a plan in order to provide you with a proposal that best fits your needs.

The contract is considered to be concluded when we accept the application, the customer pays the application fee, and the application form is submitted.

Changes or cancellations of reservations made after the contract has been formed will be subject to a service charge as stipulated by the Company. As a general rule, we will start making arrangements after the contract is concluded.

The contract is considered to be concluded when we accept the application, the customer pays the application fee, and the application form is submitted.

We will notify you when all arrangements for services have been completed.

If there is any change in the amount of money due to changes made during the process or due to hearings, we may charge you separately.

We will guide you according to each service.

If you have any questions, please feel free to contact the person in charge.